Contact Us.

If you have any questions about the Agreement, Product or about the practices of Company, please feel free to call us at (US) 1-877-524-0273 and (UK) +44 20 3129 9770 Mon - Fri from 9am – 6pm MST/GMT.

Following e-mail address can be used for cancellations of recurring billing.
Customer Support: customerservice@outsideinskincare.com

Name
Email
Subject
Message

 

Offer Terms | Privacy Policy | Contact Us

For UK Customer Support: +44 20 3129 9770 customerservice@outsideinskincare.com 

To help you get started, we offer our customers not only a 14 day trial use of OutSide InSkin, but also an automatic enrollment in the Company’s monthly home delivery program (“Subscription”). We want you to try the Product to determine if it is right for you. When you submit your order, you will receive the Product, subject to a 14 day trial use period, together with a Subscription. You agree to pay the non-refundable discounted Shipping & Handling cost of £4.95 for a trial of the Product (i.e., which will contain a 30 day supply).

If for any reason, you do not find that the Product is right for you, you may call our Customer Service center (i.e, at +44 20 3129 9770 or the number shown on your bank statement) to process a written cancellation, or simply send an email with the written subject heading “Cancellation”, to cancel@outsideinskincare.com. If you cancel your Subscription before the end of the 14-day trial use period , you will not be charged the full price for the Product and the product is yours to keep as the Company’s way of thanking you for trying it. Your 14-day trial use period begins from the order date. Our products are normally delivered within 3 to 5 business days from the order date. If you do not receive your Product within 5 business days after placing an order, please contact a Customer Service representative. Our Customer Service staff will provide an estimated delivery date and tracking information.

If you do not cancel, in writing, before the end of the 14-day trial use period, you will be charged the full £89.00 retail purchase price for the Product received (i.e., to your credit/debit card on file) and you will be automatically enrolled for a Subscription.

Subscription – Customers enrolled for a Subscription will automatically receive a 30 day supply of the Product approximately every 30 days, without any further action on your part. As consideration for each 30 day supply, we will charge your credit/debit card the retail purchase price amount of £95.95 (£89.00 + £6.95 Shipping & Handling) beginning on the 30th day from the order date and every 30 days continuously thereafter until you choose to cancel your Subscription in writing. This constitutes your only notice of the Subscription delivery/billing schedule and no further notice will be sent to you by the Company. To cancel your Subscription at any time, you may call our Customer Service center (i.e, at customerservice@outsideinskincare.com, or at the number shown on your bank statement) to process a written cancellation, or you may simply send an email or letter to the Company with the subject heading “Cancellation” requesting that the same be cancelled.

Address:

Phoenix Labs Inc.
PO Box 13511, Linlithgow West Lothian EH49 7YH
+44 20 3129 9770


For US Customer Support: 1-877-524-0273 customerservice@outsideinskincare.com 

To help you get started, we offer our customers not only a 14 day trial use of OutSide InSkin, but also an automatic enrollment in the Company’s monthly home delivery program (“Subscription”). We want you to try the Product to determine if it is right for you. When you submit your order, you will receive the Product, subject to a 14 day trial use period, together with a Subscription. You agree to pay the non-refundable discounted Shipping & Handling cost of $4.95 for a trial of the Product (i.e., which will contain a 30 day supply).

If for any reason, you do not find that the Product is right for you, you may call our Customer Service center (i.e, at 1-877-524-0273 or the number shown on your bank statement) to process a written cancellation, or simply send an email with the written subject heading “Cancellation”, to cancel@outsideinskincare.com. If you cancel your Subscription before the end of the 14-day trial use period , you will not be charged the full price for the Product and the product is yours to keep as the Company’s way of thanking you for trying it. Your 14-day trial use period begins from the order date. Our products are normally delivered within 3 to 5 business days from the order date. If you do not receive your Product within 5 business days after placing an order, please contact a Customer Service representative. Our Customer Service staff will provide an estimated delivery date and tracking information.

If you do not cancel, in writing, before the end of the 14-day trial use period, you will be charged the full $93.00 retail purchase price for the Product received (i.e., to your credit/debit card on file) and you will be automatically enrolled for a Subscription.

Subscription – Customers enrolled for a Subscription will automatically receive a 30 day supply of the Product approximately every 30 days, without any further action on your part. As consideration for each 30 day supply, we will charge your credit/debit card the retail purchase price amount of $99.95 ($93.00 + $6.95 Shipping & Handling) beginning on the 30th day from the order date and every 30 days continuously thereafter until you choose to cancel your Subscription in writing. This constitutes your only notice of the Subscription delivery/billing schedule and no further notice will be sent to you by the Company. To cancel your Subscription at any time, you may call our Customer Service center (i.e, at customerservice@outsideinskincare.com, or at the number shown on your bank statement) to process a written cancellation, or you may simply send an email or letter to the Company with the subject heading “Cancellation” requesting that the same be cancelled.

Address:

Phoenix Labs Inc.
2551 East Ave S.Suite G100 Palmdale Ca 93550
1-877-524-0273